Service Information

We inform our guests that the Turkish bath in the Wellness area will be unavailable from Monday May 15th to Wednesday May 17th, for an extraordinary maintenance.

Hotel Amenities

A first class service.

Our aim is to make your stay a unique occasion and we are offering you our first class service.


  • Anti-allergy pillows on request
  • Cotton sheets and pillow-slips
  • Anti-allergy bedspread
  • Exclusive bathroom items
  • Hair-dryer
  • Scales
  • Full-length mirror
  • Bathrobe
  • Telephone
  • Flat Screen TV
  • Radio
  • Free Wi-Fi Internet access in all rooms and public areas
  • 220 V current (adaptor available on request)
  • Minibar (drinks consumed to be paid for separately)
  • Safe
  • Adjustable air conditioning
  • Central heating
  • Individually adjustable lighting
  • Linen service
  • 17 hours room service
  • Large swimming pool towels
  • Entry to the Wellness Club Sassa
  • Option of attending courses organised by the Fitness Centre (including in the pool)
  • Use of the DOT.Spa (treatments payable in situ)
  • Solarium, hair salon, osteopathy and homeopathy studio (payable separately)
  • Outdoor parking or garage (payable separately)

Check-in: after 15.00
Check-out: before 12.00


To facilitate arrival or departure of our guests we can provide, on request, the following transfer services:

  • Railway station (free of charge)
  • Malpensa and Linate airports (limousine service CHF 300.00)
  • Lugano Airport (From CHF 35.00)