Service Information

Hotel Amenities

A first class service.

Our aim is to make your stay a unique occasion and we are offering you our first class service.


  • Anti-allergy pillows on request
  • Cotton sheets and pillow-slips
  • Anti-allergy bedspread
  • Exclusive bathroom items
  • Hair-dryer
  • Scales
  • Full-length mirror
  • Bathrobe
  • Telephone
  • Flat Screen TV
  • Radio
  • Free Wi-Fi Internet access in all rooms and public areas
  • 220 V current (adaptor available on request)
  • Minibar (drinks consumed to be paid for separately)
  • Safe
  • Adjustable air conditioning
  • Central heating
  • Individually adjustable lighting
  • Linen service
  • 17 hours room service
  • Large swimming pool towels
  • Entry to the Wellness Club Sassa
  • Option of attending courses organised by the Fitness Centre (including in the pool)
  • Use of the DOT.Spa (treatments payable in situ)
  • Solarium, hair salon, osteopathy and homeopathy studio (payable separately)
  • Outdoor parking or garage (payable separately)

Check-in: after 15.00
Check-out: before 12.00


To facilitate arrival or departure of our guests we can provide, on request, the following transfer services:

  • Railway station (free of charge)
  • Malpensa and Linate airports (limousine service CHF 300.00)
  • Lugano Airport (From CHF 35.00)