Service Information


Our Wellness Club Area will be closed for renovation from 11 to 27 June 2019.

We apologize for the inconvenience.
For any information do not hesitate to contact our Reception

Residence ​Amenities

Feeling right at home with style and elegance.

Those staying in the apartments are entitled to use all the hotel's amenities:

The apartments come with:

  • Equipped kitchen, complete with dishwasher
  • Foldout sofa
  • Daily or weekly cleaning (payable separately)
  • Anti-allergy pillows on request
  • Cotton sheets and pillow-slips
  • Anti-allergy bedspread
  • Hair-dryer
  • Telephone
  • TV
  • Radio
  • Free WiFi Internet access
  • 220 V current (adaptor available on request)
  • Safe
  • Adjustable air conditioning
  • Central heating
  • Individually adjustable lighting
  • Linen service with washing machine, dryer and dedicated ironing area (times and days to be established in situ - payable separately)
  • Linen service (payable separately)
  • Concierge service 24 hrs a day
  • 17 hours room service
  • Restaurant & Lounge Bar
  • Outdoor parking or garage (payable separately)
  • Security service
  • Secretarial service
  • Mail distribution service
  • Wine list on request
  • Entrance to the Wellness Club Sassa (entrance fee payable separately)
  • Use of the DOT.Spa (treatments to be paid separately)
  • Solarium, hairstylists, osteopathy and homoeopathy studio (paid separately)


To facilitate arrival or departure of our guests we can provide, on request, the following transfer services:

  • Railway station (free of charge)
  • Malpensa and Linate airports (limousine service CHF 300.00)
  • Lugano Airport Shuttle (From CHF 35.00)